Think Local, Buy Quality, Choose Southern Conservatories
Established for over 30 years, Ian Firth Hardware has established itself as a leading supplier of high-quality doors, hardware, and associated products to the construction and DIY industries. Based in West Yorkshire, we pride ourselves on offering innovative products, exceptional customer service, and unparalleled expertise.
Our Expertise
Our dedicated team boasts extensive knowledge and passion for all things related to doors and hardware. We offer comprehensive services across the entire process, from product selection and specification to technical advice and installation guidance.
1. Extensive Product Range
- Comprehensive selection of external and internal doors, from traditional to contemporary styles.
- Wide array of hardware, including locks, hinges, handles, and other fittings.
- Specialized products for bathroom and shower enclosures.
2. Technical Expertise
- Detailed technical specifications and drawings for all products.
- Assistance with project planning and product selection.
- Expert installation guidance and troubleshooting.
3. Focus on Quality
- Premium materials and rigorous quality control measures ensure exceptional longevity and durability.
- All products comply with relevant industry standards.
4. Exceptional Customer Service
- Responsive customer service team available to address your inquiries promptly.
- Personalized solutions tailored to your specific needs.
- Competitive pricing and flexible payment options.
5. Sustainable & Responsible
- Commitment to environmental sustainability through responsible sourcing and recycling practices.
- Socially responsible initiatives supporting local communities.
Our Values
- Innovation and quality
- Customer focus and satisfaction
- Sustainability and responsibility
- Teamwork and expertise
- Continuous improvement
Overall Experience
The reviews for Ian Firth Hardware are mixed, with some customers having had positive experiences while others have been disappointed. While some reviewers have praised the company's products and service, others have reported slow and unhelpful customer service.
Positive Comments
Several reviewers have mentioned that Ian Firth Hardware is a professional and reliable company with a great range of products. They have also praised the helpfulness of the staff and the quality of the products.
Negative Comments
On the other hand, some reviewers have reported poor customer service, with one reviewer waiting two weeks for a key replacement. Another reviewer mentioned that the customer service was unhelpful and failed to address the urgency of the situation. Additionally, some reviewers have mentioned that the company's prices are high and not worth the hassle.
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