A QUOTE IN THE POST NOT A FOOT IN THE DOOR
At Kitson Windows, we pride ourselves on providing top-quality products and exceptional service across the North East, Northumberland, and the Scottish Borders. With a rich history spanning over 40 years, we have built a reputation for delivering the highest standards of quality, from manufacturing our own products in-house to ensuring our customers receive a personalized experience from start to finish.
Our Story
As a family-run business, we have always believed in doing things differently. Unlike many double-glazing companies, we don't rely on commissioned sales staff or high-pressure sales tactics. Instead, we focus on delivering exceptional service, expert advice, and a personalized approach to understand our customers' needs. This approach has enabled us to establish long-lasting relationships with our customers and build a loyal following.
Our Services
As a leading supplier of glazing products, we offer a comprehensive range of services, including:
- Windows: With a wide range of window styles and materials, we cater to diverse tastes and preferences.
- Doors: We provide a selection of entrance doors, back doors, patio doors, and more, designed to enhance your home's curb appeal.
- Conservatories: Our bespoke conservatories offer the perfect way to extend your living space while enjoying natural light and garden views.
- Orangeries: Our orangery structures combine style and functionality, offering a unique blend of indoor and outdoor living.
- Sunrooms: Brighten up your home with our elegant sunrooms, perfect for relaxation or entertaining.
- Porches: Enhance your home's exterior with our stylish porch designs, adding warmth and character to your entryway.
At Kitson Windows, we take pride in our attention to detail and commitment to excellence. Our manufacturing process takes place in-house, allowing us to control the quality of our products and offer bespoke designs tailored to your specific needs.
Expertise and Knowledge
Our team comprises experienced professionals with a combined total of over 150 years of industry expertise. With our director, John, having over 25 years of experience in the double-glazing industry, you can trust that you're receiving expert guidance throughout the process. From consultation to installation, we ensure a seamless experience, answering any questions and addressing concerns you may have.
Our Team
Meet our dedicated team members:
- John Currah - Director
- Christine Currah - Director
- Peter Garven - Managing Director
- Catherine Gibson - General Manager
- Ron Noble - Company Accountant
- Chris O'Neil - Company Surveyor
- Darrin Jobling - Factory Manager
- Nikki Ennis - Customer Care & Admin
- Maureen Robinson - Customer Care
- Abby Finlay-Parkes - Customer Care
- Billy Angus - Manufacturing
- Simon Coxford - Manufacturing
- Iain Turnbull - Manufacturing
- Brian Archbold - Manufacturing
- Richard Henderson - Manufacturing
- Paul Dixon - Foreman
- John Briggs - Foreman
- David Greshon - Foreman
- Matthew Moore - Foreman
Contact Us
Get in touch with us at Kitson House, South Rd, Alnwick NE66 2PD, or call us on 01665 604770. We look forward to helping you enhance your home's comfort, style, and value with our top-quality products and exceptional service.
Overall Experience
Customers have had an exceptionally positive experience with Kitsons, praising their professionalism, quality of products, and exceptional after-sales service.
Product Quality and Installation
The quality of Kitsons' products is superb, and the installation process is efficient and tidy. Customers have been impressed with the speed and cleanliness of the installation, with one customer stating that they "couldn't tell they had been" from a cleanliness and finishing point of view.
Sales Process and Pricing
The sales process is hassle-free, with customers appreciating the reasonable pricing and the fact that Kitsons "did what they said on the tin". There is no pressure or hard selling, unlike some other double glazing companies.
Workforce and Customer Service
The fitters are hard-working, polite, and courteous, refusing even a cup of coffee in order to complete the job efficiently. The company is committed to great after-sales care, showing sincerity in resolving any issues that may arise.
