"Getting it right" for our customers
A Legacy of Excellence in Timber Windows and Doors
Allan Brothers stands as a testament to generations of craftsmanship and unwavering dedication to quality. Established in 1811, we are the proud purveyors of bespoke timber windows and doors, hand-crafted by skilled artisans to enhance both residential and commercial spaces.
Our Expertise
Our extensive knowledge and experience encompass all aspects of window and door manufacturing. From traditional casement windows and elegant entrance doors to innovative bi-folding patio doors and stunning crafted French doors, we create bespoke solutions that meet your unique requirements and architectural styles.
The Finest Materials and Craftmanship
Every window and door crafted by Allan Brothers is made using the finest materials, meticulously selected for their durability, stability, and aesthetic appeal. Our skilled artisans meticulously hand-assemble each component, ensuring precision and unparalleled craftsmanship.
Unparalleled Performance and Sustainability
Our unwavering commitment to sustainability and efficiency is reflected in our innovative products. Our Aluclad windows and doors combine the timeless beauty of timber with the advanced performance of aluminium cladding, offering exceptional weather resistance, thermal insulation, and durability.
A Heritage of Quality and Craftsmanship
For over two centuries, Allan Brothers has stood as a beacon of excellence in the industry. Our heritage is rooted in providing our clients with unparalleled products and services. We take pride in exceeding expectations and consistently delivering exceptional results.
Working with Allan Brothers
Beyond just crafting exceptional windows and doors, we pride ourselves on providing a seamless and personalized experience. Our dedicated team will guide you through the process, working closely with you to understand your vision and ensure that your new windows and doors seamlessly integrate into your home.
Poor Service and Quality Issues
The majority of the reviews for this company are negative, with customers expressing disappointment with their service and quality. Long Delays and No Urgency is a common theme, with one customer waiting 13 weeks for their windows to arrive and another waiting 5 weeks for cills to be included. Rudeness and Lack of Understanding is also a issue, with one customer being talked to rudely by a salesman when they questioned measurements.
Quality Issues and Problems with Order Process
The company's service and quality are also called into question by customers. One customer experienced Awful service and was not recommended by them. Another customer experienced Long Delays and numerous iterations when placing an order, with the company taking 8 iterations to provide an almost acceptable quotation. Furthermore, three out of five sash and case windows did not meet the customer's specifications when they finally arrived.
Single Positive Review
In contrast, one customer was Impressed with the company, the organisation and the product quality.
