Your local experts for all your glass needs
At Colchester Glazing Company Ltd, we pride ourselves on being one of the largest independent glaziers in Essex and Suffolk, providing top-notch emergency glazing services to residential and commercial customers alike. Our team of skilled and friendly experts is dedicated to delivering fast, dependable, and cost-effective door and window repair solutions, available 24/7. With over two decades of experience, we have earned the trust of numerous insurance companies and built a solid reputation for our exceptional services.
Our History
Founded in 1999 by Brian Garrity, our company has grown from humble beginnings to become a leading provider of emergency glazing services in the south-east. From minor glazing jobs to large-scale commercial projects, we have expanded our services to cater to the diverse needs of our clients. Our commitment to excellence and customer satisfaction has enabled us to build long-term relationships with major insurance companies and establish a reputation for reliability and professionalism.
Our Services
Our comprehensive range of services includes:
- Emergency glazing repairs and replacements for residential and commercial properties
- Double glazing installation and repair
- Plant glazing division for specialized machinery
- Insurance claims and quotations
- 24/7 emergency call-out service
Whether you're a homeowner seeking prompt assistance for a broken window or a business owner requiring emergency repairs for your shop front, we have the expertise and resources to meet your needs. Our team of fully trained and vetted installers will provide you with high-quality products and services at transparent prices, ensuring your satisfaction.
Our Mission
At Colchester Glazing Company Ltd, our mission is to provide exceptional emergency glazing services that exceed our customers' expectations. We strive to build trust and confidence with our clients, delivering swift, reliable, and cost-effective solutions for all their glazing needs. With a solid reputation and a commitment to excellence, we look forward to serving you.
Overview of Customer Reviews
Positive Feedback
- Colchester Glazing has received an overwhelming number of 5-star reviews, with customers praising their quick response times, excellent workmanship, and good communication.
- Customers have expressed their satisfaction with the company's ability to deliver efficient and reliable services, including glass fitting, glass installation, and glass restoration.
Areas of Excellence
- Quick Response Times: Customers have praised Colchester Glazing's quick response times, with some customers receiving same-day quotes and others having their issues resolved within 36 hours.
- Excellent Workmanship: The company's workmanship has been consistently praised by customers, with many appreciating the attention to detail and quality of the finished products.
- Good Communication: Communication has been highlighted as a strong point, with customers appreciating the clear and helpful advice provided by the company.
Negative Feedback
- Unfortunately, some customers have experienced poor service, including delays, unresponsive communication, and poor treatment by the MD, Brian.
Areas for Improvement
- Communication: Some customers have reported poor communication, including unreturned calls and unresponsive emails.
- Reliability: A few customers have experienced delays and unmet promises, which has led to frustration and disappointment.
