Never knowingly beaten on price, quality or service
Softview Windows, Doors & Conservatories is a family-run business that has been supplying double glazing in Colchester for over 30 years. Although we have grown into a multi-million-pound turnover business, we are still at heart a family company that genuinely cares about providing our customers with industry-leading service at very competitive prices. We are totally committed to raising standards within the window industry and we offer our customers a fully transparent sales process.
Our Story
We're not your usual window company! At Softview, we pride ourselves on our unique approach to the industry. We don't operate a hard-sell sales policy like many other window companies do. Instead, our knowledgeable and experienced team will offer you friendly advice, guidance, and support from your initial inquiry right through to installation. We only sell and install the most technologically advanced windows, doors, and conservatories on the market.
Our Services
We offer a wide range of services, including the installation of energy-efficient uPVC windows, doors, and conservatories, as well as aluminium windows, bi-fold doors, roofing, and roof replacement. We also provide commercial services, including trade supplies and remedial work.
Our Commitment
We guarantee that we will match or beat any other written quotation on a like-for-like product. We also guarantee that we will never knowingly be beaten on price, quality, or service. Our commitment to our customers is to provide the best possible service, at the best possible price, with the highest quality products.
Our Team
Our team is made up of experienced professionals who are dedicated to providing the highest level of service to our customers. From sales to installation, our team is committed to ensuring that every customer has a hassle-free experience.
Get in Touch
If you're looking for a reliable and trustworthy window company in Colchester, look no further than Softview Windows, Doors & Conservatories. Contact us today to learn more about our services and to get a quote for your home improvement project.
Poor Customer Experience and Warranty Issues
Some customers have reported poor experiences with Softview, citing issues with window installations, poor warranty support, and a general lack of concern for customer satisfaction. These customers have expressed frustration with the company's response to their concerns, with some feeling that Softview is more interested in attracting new customers than in resolving issues with existing ones.
Positive Experiences and Praise for Installers
On the other hand, many customers have reported excellent experiences with Softview, praising the company's installers, such as Brad, for their attention to detail, professionalism, and courtesy. These customers have expressed satisfaction with the quality of the products and services received, and many have recommended Softview to others.
Installation and Product Quality
The quality of Softview's products and installations has been a highlight for many customers. The company's windows, doors, and conservatories have been praised for their quality and design. The installation process has also been commended for being efficient and professional.
