Transforming Your Home, One Window at a Time
Our Story
Welcome to L and O Windows, where your dream home improvements come to life. Founded by Luke Schrier and Oliver Copeland, our company represents over 20 years of experience and expertise in the window and door industry. Over the years, we've been committed to delivering excellence in every project we undertake.
Our Service Areas
We proudly serve the communities in and around Norfolk, Lincolnshire, and Cambridgeshire, aiming to bring exceptional quality home improvements right to your doorstep. Our dedicated team of professionals is passionate about transforming your home into a beautiful and functional space that suits your unique needs and tastes.
Our Services
At L and O Windows, we understand that every home is unique, which is why we offer a diverse range of services designed to cater to your specific needs. Our expertise includes:
Windows & Doors
Discover the elegance and security of our windows and doors range. From the sleek Aluminium Bi-Folding doors connecting interiors to exteriors, to the sturdy composite front doors, we seamlessly blend style and safety in every design.
Outdoor Extensions
Extend your living space with our bespoke conservatories, elegant porches, and stylish carports. Create the ultimate outdoor experience without sacrificing quality or aesthetic appeal, right in the comfort of your home.
Roofing Solutions
Elevate your home's exterior with our sleek roofing solutions. From canopy roofs to blue-tint sky pods lighting interiors, and cosy lightweight warm roofs for insulation, we turn ordinary spaces into remarkable experiences.
Additional Services
More than just windows and doors, our services extend to small building projects and exterior enhancements. From installing new uPVC fascia, soffit, and guttering, we ensure your home stands the test of time.
Meet the Founders
Luke and Oliver, our founders, are passionate about delivering exceptional quality services. With over 20 years of combined experience in the industry, they have developed a keen eye for detail and a commitment to excellence in every project they undertake. They are personally involved in every stage of the process, from consultation to installation, ensuring that every job meets their high standards.
Our Promise
At L and O Windows, we promise to deliver exceptional quality services, outstanding customer service, and unparalleled expertise in the window and door industry. We understand that every home is unique, which is why we tailor our services to cater to your specific needs and tastes.
Get in Touch
Ready to make your home improvement dreams a reality? Contact us today for a free, no-obligation quote. Our dedicated team is here to guide you every step of the way.
Customer Feedback
The reviews for this company are mixed, with some customers expressing satisfaction and others having negative experiences.
Communication Issues
Some customers mentioned difficulties in getting in contact with the company or receiving a quote in a timely manner. Paam and Karen Akers both mentioned that they called the company for a quote and never received a response, while John Dick is still waiting on a quote for an additional window. This lack of communication has led to frustration and disappointment for these customers.
Positive Installations
On the other hand, many customers were extremely pleased with the installation and quality of the products. Darren Hunns and Day Dreamer both praised the workmanship and professionalism of the fitters, with Day Dreamer going so far as to call the installation "faultless" and "beyond a gold star". Laura Miller and Mark Bradley also had positive experiences, with Laura mentioning that the fitters were "excellent" and "professional, friendly and kind".
Poor Installation
Unfortunately, some customers had poor experiences with the company's installation services. Keith Gyles was very dissatisfied with the work done, citing poorly fitted windows, obscure glazing units, and a lack of attention to detail. This poor workmanship has left Keith with a very negative impression of the company.
Conclusion
Overall, the company's customer service and installation quality seem to be inconsistent. While some customers had excellent experiences, others were left frustrated or dissatisfied. It's essential for the company to address these communication issues and ensure that all customers receive the level of service and quality they expect.
