Your Partner for a Brighter Home
Who We Are
Jon Chambers Windows has been established since 2013 and has since gone from strength to strength with the help of our loyal and valuable customers. We have expanded from a small 1,500 square foot facility to a purpose-built 3.5-acre site, featuring a showroom and a conservatory show park. Our showroom is being expanded this year to include a garden room, a solid roof conservatory, an orangery, a glass-roofed conservatory, and a polycarbonate-roofed conservatory.
Our Services
At Jon Chambers Windows, we pride ourselves on providing a wide range of services, including the installation of windows, doors, conservatories, garden rooms, orangeries, and solid roof conservatories. We cater to a 50-mile radius from our premises in Kings Lynn, which is situated on the borders of Cambridgeshire, Norfolk, and Lincolnshire. Our prices are highly competitive, and our main focus is on customer satisfaction.
Our Team
The company is led by Managing Director Jon Chambers, Sales Director Paul Clarke, and Finance Director Lynne Chambers. All three are ably assisted by Sonia Clarke, Paul's sister, who serves as our receptionist. With over 70 years of combined experience in the window industry, Jon and Paul have built a reputation for honesty and trustworthiness.
Our Products
We install windows, doors, conservatories, and garden rooms from the advanced Liniar range profile, which has an A+ thermal rating. Our prices range to suit all requirements, allowing homeowners to choose the perfect product for their needs and budget.
Our Guarantee
We are proud to offer a 10-year insurance-backed guarantee, giving our customers peace of mind and protecting their investment. Additionally, we are members of Checkatrade, Certass Fenestration, and Quality Assured National Warranties, and have qualified senior installers and surveyors who have passed the MTC (a qualification in the window installation industry).
Visit Us
To plan a visit to our showroom, simply call us on 01553 340287 or use the contact form on our website. Our experienced team would be delighted to show you around our showroom and discuss your specific needs.
General Opinion
The majority of customers have had a positive experience with Jon Chambers Windows, praising their professionalism, quality of work, and good communication. However, a significant number of customers have reported poor experiences, citing issues with installation, communication, and after-sales service.
Positive Aspects
Excellent Customer Service
Many customers have praised the company's staff, particularly Paul, for their helpfulness, friendliness, and responsive communication. The fitting team has also been commended for their professionalism and attention to detail.
Quality of Work
Several customers have been extremely pleased with the quality of the work done, including the installation of conservatories, porches, garage doors, and windows. The company's attention to detail and ability to match existing styles have been particularly appreciated.
Negative Aspects
Installation Issues
A significant number of customers have reported problems with the installation of their windows and doors, including poor fitting, leaks, and damage to their property.
Poor Communication and After-Sales Service
Several customers have experienced poor communication and a lack of response from the company, particularly from Paul, regarding issues with their installations. The after-sales service has been described as shocking, with some customers feeling ignored or dismissed.
Unreliability and Lack of Accountability
Some customers have reported feeling misled or deceived by the company's promises and assurances, only to experience poor workmanship and a lack of accountability when issues arise.
