Transforming Spaces, Enhancing Lives
At Super Seal Window Systems Ltd, we have been specialising in manufacturing PVC windows and doors for both the trade sector and homeowners since 1990. Founded by Kenneth Taylor, our company has grown to become one of Northern Ireland's leading manufacturers of double glazed PVC windows and doors. We also manufacture GRP composite doors (fire doors and secure by design doors) as well as aluminium windows and patio doors. Our commitment to quality, security, and energy efficiency has earned us a reputation as a highly customer-focused supplier of uPVC windows and doors.
Our Mission
Our mission is to provide truly exceptional products coupled with professional service. We strive to maintain high levels of quality in all our products and to constantly improve on the windows and doors which we offer. Energy efficiency is at the forefront of all our product designs, while security has always been a primary concern. Our range of PVC doors and other products utilise Safeware security hardware accredited by the 'Secured by Design' police initiative, so homeowners can rest easy, while those in the trade can be sure of offering their customers secure and desirable products.
Our Services
We supply trade installers throughout Northern Ireland and the Republic of Ireland with products of superior quality and offer unparalleled levels of customer service. Our friendly and professional team is committed to ensuring you're happy not only with the product you choose, but also the service you receive from everyone at Super Seal. We try to listen to what our customers request of us, addressing these needs, always aiming to surpass your expectations. Working in conjunction with highly skilled partner firms, installation specialists with a wealth of experience, you can rest assured that our combined expertise brings you an unrivalled service.
Our Door Division
Our Door Division manufactures high-quality GRP composite door sets. The door slabs are made from a high-density CFC-free polyurethane core and a high-impact resistant glass reinforced polyester skin that ensures durability and excellent weather proofing. Coupled with high-quality multipoint locking systems, our door sets offer a high level of security that meet the requirements of the BM Trada Q-Mark Enhanced Door Security Scheme to PAS 24:2012 and BS 8529 Composite and is endorsed by the U.K. Police Initiative, Secured by Design.
Our Environmental Goals
Super Seal has long since been committed to supporting Government policies and looking to ensure its projects and operations meet national and local needs, supporting the sustainable development of communities. Our Environmental Management Includes: Reduction of waste levels from company processes, and where practical, recycling waste materials. All scrap material levels are monitored.
Overall Experience
The reviews highlight a mix of poor and satisfactory experiences with the company. The majority of reviewers express disappointment and frustration with the quality of products and services received.
Product Quality
The quality of windows and doors has been a major concern for several reviewers. Issues with leakage, poor installation, and constant problems have been reported. One reviewer, Kat McGuckin, has been experiencing leakage issues with their front door for three years, with countless attempts made to resolve the problem.
Customer Service
The customer service has been criticized for its unresponsiveness and unreliability. Reviewers have mentioned being ignored after requesting callbacks, and some have been left waiting for contact from the company. T. S. and Libby Graham have shared similar experiences, stating that they did not receive the promised callbacks.
Positive Aspects
On a positive note, Oliver Moran has praised the company for having a wide range of choices and friendly, skilled, and motivated staff.
