Building strong partnerships with our customers for over 20 years
At Mercury Glazing, we are a leading specialist fabricator of high-quality PVC-U and aluminium windows and doors, proudly made in Britain. With over 20 years of experience, we have built a reputation for delivering exceptional products and services to our customers in the trade, retail, new build, and commercial sectors.
Our Story
Established in 2002, our mission has always been to provide our customers with the best possible products and services, manufactured right here in the UK. We take pride in supporting British jobs and technological innovations by hosting a driven and reliable team of over 60 highly trained staff with decades of experience and expertise. Our dedicated in-house team of experienced customer service representatives are always on hand to assist you and provide all the answers you need.
Our Products and Services
We manufacture a comprehensive range of bespoke windows and doors suitable for all market sectors. With years of experience delivering great results, we'll suggest the best options for your specific building, considering factors such as style, energy efficiency, and budget. Our in-house manufacturing expertise and competitive prices ensure that we can work closely with you to support you at every level.
Our product range includes:
- Double glazing windows and doors
- PVC-U windows and doors
- Aluminium windows and doors
- Smart designer doors
- Aluminium bifold doors
- Cortizo aluminium bifold doors
- Alitherm 300 aluminium windows
- Alitherm Heritage 47 aluminium windows
- Aluminium sliding sash windows
- Lantern lights and rooflights
What Sets Us Apart
At Mercury Glazing, we are committed to delivering what we call the Mercury difference. We will go out of our way to satisfy our clientele, with rapid quotation turnaround times, competitive delivery schedules, and full onsite delivery. We take great pride in manufacturing and supplying a range of products to our much-valued customers, promising not only the highest-quality window and door products but also the best customer service too.
Why Choose Mercury Glazing?
We promise that with us you'll receive not only the highest-quality window and door products but also the best customer service too. We're always on hand to answer any questions you have. From your initial enquiry right through to your completed installation, our attention to detail is exemplary and will meet your exact requirements. All of our windows and doors are A-rated efficiency as standard, with a range of material options in both PVC-u and aluminium, available in a wide range of designs, styles, and colours.
Positive Experiences
Many customers have had excellent experiences with Mercury, citing outstanding customer service, high-quality products, and seamless communication. Some have praised specific employees, such as Andrea Lopez Whittle, for their exceptional service. The company's ability to accommodate demanding projects and tight deadlines has also been commended.
Effective Solutions
Mercury's products, including aluminium frames, bifold, and lanterns, have been praised for their quality and effectiveness.
Customer Satisfaction
Several customers have expressed their satisfaction with Mercury's services, stating that they would highly recommend the company to others. Some have even gone as far as to say that Mercury is a credit to the fenestration industry.
Negative Experiences
On the other hand, some customers have had negative experiences with Mercury. Issues with after-sales service, including non-existent responses to emails and a lack of support for resolving problems, have been reported.
Poor Quality and Workmanship
There have been instances of poor quality and workmanship, resulting in defects such as failed seals and leaks. These issues have been compounded by the company's alleged failure to address these problems or respond to customer concerns.
Warning to Others
Some customers have warned others to avoid Mercury altogether, citing their own negative experiences as cautionary tales.
