The Bifold Shop is a reputable business that specializes in providing high-quality bifold doors, patio doors, lantern roofs, and high-performance uPVC windows and doors. With over 20 years of experience, we have established ourselves as one of the UK's leading bifold and sliding door installation companies. Our commitment to exceptional customer service, in-depth knowledge, and high-quality products has earned us a stellar reputation in the industry.
Our Services
At The Bifold Shop, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our product portfolio includes bifold doors, patio doors, glazed roofs, windows, and doors from renowned brands like Origin. We also provide a 10-year insurance-backed guarantee, giving our clients peace of mind and confidence in our products and services.
Our dedicated installation team is skilled and experienced, ensuring a perfect fit every time. We have a proven track record of delivering exceptional results, with over 850 clients trusting us every year. Our two-level service approach caters to both homeowners and trade customers, offering a supply and delivery-only option or a full installation package.
Our Story
Founded over 20 years ago, our vision was to make high-quality bifold doors, sliding patio doors, and roof lanterns accessible to all homeowners. We achieved this by providing a complete solution, taking control of every step of the process. Our commitment to quality and customer satisfaction has earned us a 9.5 out of 10 rating from over 200 homeowners.
Why Choose Us
At The Bifold Shop, we pride ourselves on our in-house installation team, 10-year installation guarantee, and 20 years of trading history. Our skilled team, combined with our expertise and high-quality products, ensures that our clients receive exceptional service and unparalleled results.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Bifold Shop, with some customers expressing satisfaction with the service and product quality, while others have had issues with customer service, communication, and installation.
Positive Aspects
Customer Service: Many customers praised the company's customer service, citing prompt responses, helpfulness, and a hassle-free experience.
Product Quality: Reviewers were pleased with the quality of the bifolding doors and other products, describing them as "outstanding, " "fantastic, " and "high-quality."
Installation: Some customers reported a smooth and efficient installation process, with friendly and professional installers.
Negative Aspects
Customer Service: On the other hand, some customers had negative experiences with customer service, citing rudeness, incompetence, and poor communication.
Installation Issues: Several reviewers reported issues with the installation process, including delays, mistakes, and requirements for multiple visits.
Communication: Some customers complained about poor communication, including delayed or absent responses to emails and phone calls.
Value for Money: A few reviewers felt that the service and product quality did not justify the cost, citing issues with the installation process and perceived lack of value.
