Transforming homes, one window at a time
At Norfolk Windows & Conservatories, we take great pride in our 30-year legacy of providing high-quality PVCu products and exceptional customer service to our valued customers in Norfolk and surrounding areas. Founded in 1990, our family-run business is committed to offering innovative and bespoke solutions for your home improvement needs.
Our Story
With a deep understanding of the industry, our expert team brings together a wealth of knowledge and expertise to ensure that our customers receive the most suitable and effective advice for their homes. Our mantra has always been to provide a personal approach, treating each customer with the utmost respect and care, without resorting to high-pressure sales tactics. We believe that this approach has been instrumental in building a loyal customer base, with many of our clients returning to us for repeat business and recommendations.
Our Products and Services
At Norfolk Windows & Conservatories, we pride ourselves on offering an extensive range of high-quality products, including:
- Windows: Casement Windows, Sliding Sash Windows, and Tilt & Turn Windows
- Doors: Residential Doors, Composite Doors, French Doors, Bi-Fold Doors, and Patio Doors
- Conservatories: Georgian Conservatories, Edwardian Conservatories, and Victorian Conservatories
All of our products come with a 10-year insurance-backed guarantee and are designed to meet the highest standards of thermal efficiency, security, and aesthetics. We are proud to be a FENSA-registered company, demonstrating our commitment to quality, professionalism, and customer satisfaction.
Our Expertise
We have an in-depth understanding of the REHAU PVCu system, one of the most renowned and respected systems in the industry. With the ability to fabricate and install products from this system, we can guarantee unparalleled quality and performance for our customers.
Our Promise
At Norfolk Windows & Conservatories, we are dedicated to providing exceptional products and services that meet the highest standards of quality, sustainability, and customer satisfaction. We strive to build long-lasting relationships with our customers, ensuring that every interaction with our company leaves a positive and lasting impression.
Quality of Service
The reviews highlight varying levels of satisfaction with the service provided by Norfolk Windows & Conservatories. On the positive side, one customer, Jim Woodrow, was extremely happy with the prompt and efficient service provided, stating that the job was completed within a few hours and that the quality was 5-star. Michael Pickett, another satisfied customer, praised the company's excellent service, attention to detail, and knowledgeable advice over a period of 15 years.
Customer Service
In stark contrast, Chantelle Dilo's experience was a negative one. She rang to cancel an appointment and was allegedly spoken to Rudely by a salesman, making her feel small and belittled.
Consistently Good or One-Off?
Michael Pickett's review suggests that Norfolk Windows & Conservatories have consistently provided a high level of service over many years, but it is unclear whether Chantelle Dilo's experience was a one-off and not representative of the company's usual standard.
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