At Window Medic, we're dedicated to providing top-notch repair and replacement services for windows, doors, and conservatories in Norwich, Norfolk, and the surrounding areas. With over 30 years of experience, our team of experts is committed to delivering exceptional workmanship and unmatched customer service.
Our Services
We understand that faulty or broken windows, doors, or conservatories can be frustrating and inconvenient. That's why we offer a comprehensive range of services to get your home back to its best. From repairing misted or broken sealed units to replacing faulty hinges, locks, and handles, we've got you covered. Our services include:
- Window repairs: We repair all types of UPVC, aluminum windows, doors, and conservatories.
- Door repairs: We replace broken or faulty locks, handles, and hinges to ensure your doors function smoothly and securely.
- Conservatory repairs: Our experts repair and replace conservatory roofs, including glass and poly-carbonate roofs.
- Replacement doors and windows: We provide high-quality replacement doors and windows, including Bi-Fold and sliding doors.
- Energy efficiency solutions: We offer low E glass solutions to increase the energy efficiency of your windows and reduce your heating bills.
Energy Efficiency
At Window Medic, we're committed to helping our customers reduce their energy bills and minimize their carbon footprint. Our low E glass solutions are designed to increase the energy efficiency of your windows, keeping your home warm in the winter and cool in the summer. Our experts will work with you to find the perfect energy-efficient solution for your home.
Replacement Doors, Windows, and Conservatories
In addition to our repair services, we're happy to discuss and quote for replacement products, including:
- UPVC windows in various colors and styles
- UPVC doors with high-security fittings and locks
- Replacement conservatories and re-roofs with polycarbonate and glass roofs
- Sliding and Bi-Fold doors in various configurations to suit your home
- Patio doors that bring the outside space into your home
Why Choose Window Medic?
With over 30 years of experience, our team of experts is dedicated to providing exceptional workmanship and unparalleled customer service. We use only top-quality components, and our team is committed to ensuring that our customers are completely satisfied with our services. Whether you need repairs or replacements, we're here to help.
Consistency and Reliability Issues
Many customers have reported issues with the company's reliability and consistency. They have experienced instances of no-shows, cancelled appointments, and poor communication. This has led to frustration and a lack of trust in the company's ability to deliver on their promises.
Professionalism and Communication
Some customers have expressed concerns about the company's professionalism and communication skills. They have reported difficulties in getting in touch with the company, and when they do, they are met with unhelpful responses.
Quality of Work
On the other hand, some customers have praised the quality of work done by the company, particularly by the technician Terry. They have reported that he is knowledgeable, skilled, and efficient in resolving issues.
Customer Service
The company's customer service has been a mixed bag. Some customers have reported receiving good service, while others have been left feeling frustrated and disappointed.
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