Transforming Homes, Enhancing Lives
Our Story
At Principality Windows, we pride ourselves on being a locally-owned and operated business, dedicated to providing top-notch products and services to our valued customers in South Wales. With over 30 years of experience, our team of experts is committed to excellence, ensuring that every aspect of your home improvement project is completed to the highest standards.
Our Services
At Principality Windows, we offer a wide range of products and services to meet the diverse needs of our customers. Our extensive portfolio includes:
- Windows: We provide a variety of high-quality windows, including uPVC, Aluminium, and Composite options, designed to enhance the overall appearance and functionality of your home.
- Doors: From Patio, Bi-Fold, and French doors to Composite options, we have the perfect door solution to suit your style and requirements.
- Glazing & Repairs: Our experienced team is equipped to handle all your glazing needs, including repairs, replacement glass units, and window maintenance services.
What Sets Us Apart
In an industry often plagued by aggressive sales tactics, misleading advertising, and subpar products, we strive to stand out from the crowd. Our commitment to honesty, transparency, and exceptional customer service sets us apart in the following ways:
- No Commission-Based Salesmen: Our team operates on a flat fee basis, ensuring that our primary focus remains on your needs, not on pushing expensive products or services.
- Trained and Insured Installers: Our professionals are trained, insured, and monitored to guarantee the best possible outcome for your project.
- Competitive Pricing: We balance our pricing to ensure that you receive the best value without sacrificing quality or reliability.
- 10-Year Insurance-Backed Guarantee: Our products come with a comprehensive 10-year guarantee, providing added peace of mind for our customers.
Our Expertise
With a combined experience of over 30 years, our team, led by Kevin, has honed its skills to deliver exceptional results in window and door installation, maintenance, and repair services. Our experts are authorized by the HomePro Group, a leading provider of deposit protection and insurance-backed guarantee products in the home improvement sector.
Areas We Serve
As a locally-owned business, we proudly serve the following areas in South Wales:
- Cardiff
- Aberdare
- Bridgend
- Merthyr
- Caerphilly
- Swansea
- Pontypridd
- Beddau
- Barry
- Penarth
- South Wales Valleys
- Llantwit Major
Get in Touch
At Principality Windows, we are committed to delivering exceptional products and services that exceed your expectations. For any inquiries or to schedule a consultation, please do not hesitate to contact us at:
info@principalitywindows.co.uk
01685 884 960
07875 051 169
Company Overview
Principality Windows is a local family business that offers door and window installation services. The company has received a mix of reviews, with the majority being positive.
Positive Comments
The company's owner, Kevin, is praised for his professionalism, helpfulness, and lack of pushy sales tactics. The installation team, including Gabriel, Ben, Jamie, and Merlin, are commended for their politeness, respect for customers' property, and excellent workmanship. The company's prices are also considered competitive, and the quality of the windows and doors is deemed to be high.
Customer Service
Most customers appreciate the company's punctuality, responsiveness, and professionalism. The installation team is noted for their cleanliness, tidiness, and readiness to answer any questions customers may have.
Negative Comments
One customer experienced poor follow-up care after installation, specifically regarding a request for different door hardware that was not fulfilled. Another customer had a minor issue with one window, but it was resolved promptly.
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