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Your Local Experts in Windows, Doors, and Conservatories

Fernisky Frames has been a trusted name in home improvement across Ballymena and beyond for over 30 years. Founded in 1994, we have built our reputation on providing exceptional quality, expert installation, and exceptional customer service. With a commitment to innovation and sustainability, we offer a comprehensive range of home improvement products and services to enhance your property.

Windows

Energy-efficient double and triple glazed windows for optimal thermal comfort and noise reduction.
Various styles and sizes to complement any home aesthetic.

Doors

High-security PVC and composite doors in a wide range of colors to match your preferences.
Enhanced security and weatherproofing for your home.

Conservatories

Tailor-made conservatories designed to create additional living space.
Classic and warm roof options to perfectly suit your taste.
Bespoke designs and expert installation for a seamless transition from your home.

Additional Services

Replacement of double glazing units
Repair of existing PVC-u windows and doors
Maintenance and upkeep programs to keep your windows and doors in perfect working order

Our Core Values

Hassle-free: We prioritize a smooth and seamless experience from consultation to completion.
Innovation: We are constantly seeking advancements in products and services.
Quality: Our commitment to premium materials and workmanship is unmatched.
Education: We empower our customers with comprehensive information and tailored advice.
Transparency: We operate with open communication and clear expectations.

Why Choose Fernisky Frames?

Years of experience and expertise.
Extensive product range and bespoke designs.
Unwavering commitment to quality and customer satisfaction.
Industry-leading guarantees and customer protection measures.
Responsive and dedicated customer service.

Get a Free Quote Today!

Contact Fernisky Frames today for a free consultation and no-obligation quote for your home improvement needs. We look forward to exceeding your expectations and transforming your living space.

Update Share

Positive: The company's customer service and product quality have been praised by some customers.

Negative: However, some customers have had negative experiences with the company's staff, citing a lack of professionalism and respect.

Customer Service

The customer service provided by Fernisky Frames has received mixed reviews. On one hand, Shauna O'Neill had a positive experience with Rebecca, who went out of her way to help her with a dilemma, even though she wasn't yet a customer. Rebecca's helpfulness and prompt response were highly appreciated. On the other hand, Philip Dripps had a negative experience with Rebecca, describing her as having an "attitude problem" and being "ignorant" and "intrusive" in his home.

Product and Fitting Quality

The quality of the products and fitting service provided by Fernisky Frames has generally received positive reviews. Arlene McCallum was delighted with the quality of work and the fitting service, describing it as "first class". Philip Dripps also praised the fitter who installed the frames and doors, saying they cannot be recommended enough.

Professionalism and Communication

Fernisky Frames' professionalism and communication have been criticized by Philip Dripps, who felt that Rebecca lacked professionalism and respect in her interactions with him. He also felt that the company did not take his concerns seriously and did not respond promptly to his issues.

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