Investing in customer-care, not advertising
At Manchester Window Factory, we are a family-run business with a passion for delivering exceptional products and customer service. Unlike many of our competitors, we believe in focusing on our customers to deliver the best products and service levels possible. By investing in customer-care, rather than spending lots of money on advertising, we rely on word-of-mouth recommendations and our existing customers returning again and again. Over the years, this ethos has helped us to establish a reputation as one of the most respected companies in our industry.
Our Products and Services
At Manchester Window Factory, we offer a wide range of products and services to suit any home. Our range includes casement windows, flush casement windows, storm casement windows, slimline aluminium windows, timber casement windows, and sliding sash windows. We also offer a variety of doors, including timber doors, slimline aluminium doors, solidor doors, French doors, patio doors, and bi-fold doors.
In addition to our wide range of products, we also offer conservatories, which can be designed and built to meet your specific needs and requirements. Whether you're looking to replace the old frames and roof on the original structure of an older conservatory or replace the roof for a tiled effect, we can help.
Glazing Options
Our products can be enhanced with a wide range of glazing upgrades, including triple glazing, acoustic glass, self-cleaning glass, internal blinds, obscure glass, Planitherm, and traditional led glazing. These options can help to improve the energy efficiency, security, and overall performance of your windows and doors.
Our Values
At Manchester Window Factory, we believe in the importance of quality, customer service, and community involvement. We are committed to delivering exceptional products and services that meet our customers' needs and expectations. We pride ourselves on our professionalism, expertise, and attention to detail, and we strive to build long-term relationships with our customers.
Responsible Build
At Manchester Window Factory, we are committed to building sustainable and environmentally responsible products. We believe that our products should not only meet the needs of our customers but also contribute to a better future for generations to come. We achieve this by using sustainable materials, reducing waste, and minimizing our carbon footprint.
Financing Options
At Manchester Window Factory, we understand that purchasing new products can be a significant expense. That's why we offer financing options to help make our products more affordable. We've partnered with Kandoo, a regulated credit broker, to offer a range of flexible finance options that can help you spread the cost of your purchase over time.
Our Expertise
At Manchester Window Factory, we employ a team of experienced and knowledgeable experts who have a deep understanding of the window and door industry. Our team is dedicated to providing exceptional customer service, and we are committed to delivering the highest quality products and workmanship.
Areas We Cover
At Manchester Window Factory, we cover a wide range of areas, including Chorlton, Hale, Wilmslow, and surrounding areas. We offer our products and services to homeowners, businesses, and commercial properties throughout the region.
Get in Touch
If you're looking for a reliable and experienced window and door supplier, get in touch with us today. Our team is dedicated to providing exceptional customer service and delivering high-quality products that meet our customers' needs and expectations.
Exceptional Customer Service and Quality Products
Manchester Window Factory (MWF) has received an overwhelmingly positive response from customers, with many praising the company's exceptional customer service, professional installation team, and high-quality products.
Professionalism and Reliability
Customers have praised MWF's sales, administration, and fitting teams for their professionalism, respect, and reliability. The company has been commended for its punctuality, with installation teams arriving on time and completing jobs efficiently.
Quality of Products
MWF's products have been praised for their quality, with customers expressing delight with their new windows and doors. The company's ability to handle complex installations, such as Gothic arch windows, has been highlighted as a particular strength.
After-Sales Service
Many customers have praised MWF's after-sales service, with the company going above and beyond to address any issues that have arisen. This includes sending teams to repair doors that have dropped after 10 years and providing temporary solutions to ensure customer safety and security.
Competitive Pricing
MWF's competitive pricing has been noted by several customers, with many expressing satisfaction with the value for money they have received.
Minor Issues with Installation
One customer did experience some issues with their installation, including windows being the wrong size, gaps between the window frame and wall being left unsealed, and problems with privacy glass. However, this negative review is vastly outnumbered by positive feedback.
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