Frame of Mind Windows & Doors is a family-run business with over 15 years of experience in the installation of doors and windows, and is part of the Reactive Property Maintenance Group based in South Wales. Our commitment to customer satisfaction has earned us a reputation as one of the leading suppliers and installers of windows and doors in the region. Our aim is to put the customer first, making the process of renewing your windows and doors as pain-free as possible.
Our Services
We offer a comprehensive range of services, including the installation of composite doors, UPVC windows and doors, aluminium bi-folds, and lantern roofs. Our team of experienced surveyors and installers ensure that every job is completed to the highest standard, with a focus on quality, efficiency, and customer satisfaction.
Composite Doors
Our range of composite doors offers a stylish and secure solution for your home, with a durable and low-maintenance design. Made from a combination of materials, including PVC, wood, insulating foam, and G.R.P. (Glass Reinforced Plastic), our composite doors are designed to withstand the elements and provide peace of mind.
UPVC Windows and Doors
We offer a wide range of UPVC window profiles, in 11 standard colours, with over 200 colour options available in our bespoke range. Our UPVC doors are designed to provide a secure and weather-tight seal, with a range of options to suit every taste and budget.
Aluminium Bi-Folds and Windows
Our aluminium bi-folds and windows have undergone a dramatic transformation in the past five years, with sleeker frames and cleaner lines giving them a modern, streamlined look. With a range of colours available, from white to black, our aluminium products are designed to provide a stylish and sophisticated solution for your home.
Online Door Designer
Use our online door designer to create and play around with different looks until you find the perfect match for you and your home. Our online tool allows you to easily design your ideal door, choosing from a range of colours, styles, and materials to create a unique and tailored solution.
Hassle-Free Installation Process
We pride ourselves on our hassle-free installation process. We will always endeavour to keep to any survey, install or signing-off dates that are promised, and will make the install as pleasant as possible. Our experienced surveyors and installers ensure a smooth and efficient process from start to finish.
Guarantees and Warranties
We offer a 10-year parts and labour warranty on all the products we install, backed by GGFI insurance policy, which means that even in the unlikely event that we cease trading, your warranty will still be honoured. Additionally, certain lock manufacturers offer free warranties against forced entry and lock failure, giving you added peace of mind.
Exceptional Service and Quality
The majority of reviewers have had an outstanding experience with Frame of Mind Windows. They praise the company's excellent service, workmanship, and professionalism. The staff are described as friendly, helpful, and responsive, with Adrian being a particular standout. The quality of the windows and doors is also highly praised, with many noting that they are exceptional and exceed their expectations.
Disappointing Experience
However, not all reviewers have had a positive experience. Two reviewers gave the company a low rating, citing poor customer service and subpar installation work. Jackie Dixon mentions that the initial contact was unencouraging and the assessor lacked the ability to fully understand their requirements. Desi Nikolova had a bad experience, citing dissatisfaction with the installation work and a failure to listen to their needs.
Recommendations
Many reviewers would highly recommend Frame of Mind Windows, with some stating that they would not hesitate to use the company again in the future.
Be the first to review Frame Of Mind Windows.
Write a Review
