Transform Your Home with Style and Confidence
Who we are
Eden Windows, Doors & Conservatories is a family-run business with decades of experience in enhancing homes across Kent and the South East London region. We pride ourselves on combining exceptional products, meticulous craftsmanship, and a genuine commitment to customer satisfaction.
Our Vision
To create stunning and functional living spaces through innovative window, door, and conservatory solutions. We believe in enhancing the beauty and value of your property, while providing exceptional value and unparalleled customer experience.
Windows
- Extensive range of UPVC, aluminium, and Flush windows in various styles and sizes.
- High-performance windows boasting outstanding security and energy efficiency.
Doors
- Front and back doors, bi-folding doors, patio doors, French doors, stable doors, and more.
- Wide selection of materials, colours, and hardware to match your individual style.
Conservatories, Extensions & Orangeries
- Bespoke conservatories, orangeries, and extensions designed to complement your home's unique architecture.
- Flexible layouts to suit your specific needs and usage.
Our Commitment
- Transparency: We believe in open communication and provide clear information about our products, services, and processes.
- Quality: We stand by our craftsmanship with a comprehensive 10-year guarantee.
- Customer-focused: Our dedicated team is committed to understanding your needs and exceeding your expectations.
Why choose Eden?
- Extensive product range to meet diverse tastes and budgets.
- Skilled and experienced installers with meticulous attention to detail.
- Unwavering commitment to exceptional customer service.
- Transparent pricing and clear communication throughout the process.
- Comprehensive guarantees for peace of mind.
Quality of Work
Eden windows have received mixed reviews on their quality of work. While some customers have praised the finish and tidiness of the fitters, others have reported poor workmanship and mistakes in the construction of their extensions.
Customer Service
Customer service has also been a major concern. Some customers have reported poor communication and a lack of transparency from the sales team, while others have experienced rude and bullying behavior from the installation manager.
Value for Money
Some customers have reported that the cost of the work was not justified by the quality of the finished product, while others have praised the value for money.
Warning Signs
A number of customers have reported warning signs, including a lack of transparency regarding the payment process and the fact that customers are required to pay 95% of the total cost before work begins. Additionally, one customer reported being served with a Statutory Demand for non-payment, and another reported the company being investigated for VAT fraud.
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