Our goal is helping our customers be successful
At The Window Exchange, we are a family-run business that has been providing bespoke design and build services to homeowners in Cheshire and surrounding areas since 1989. Our commitment to quality, excellence in customer satisfaction, and our motto of "Price, Quality, and Service" has earned us a reputation as a trusted and respected company in the industry.
Our Services
We offer a diverse range of products and services, including windows, doors, outdoor living, and garage doors. Our experienced sales staff will take full heed of our customers' requirements and give advice and guidance if called upon to do so, whether it is for one double-glazed window or a complex conservatory. We take pride in our ability to tailor solutions to each specific customer request, ensuring that our customers receive personalized service and attention to detail.
Our Commitment to Quality
All our installations conform to Document L Building Regulations, and we are FENSA registered, ensuring that every applicable installation is automatically registered with your Local Authority. We are proud to hold FAIRTRADES and TRUSTMARK approved status, which demonstrates our commitment to straightforward ethics and exceptional customer service.
Why Choose Us?
Our customers can rest assured that our products will enable them to enjoy their improved home for many years to come. We offer 'A' Rated Energy Efficient products, our best price first time, and a 10-year guarantee. Our commitment to excellence in customer satisfaction, combined with our extensive guarantees, ensures that our customers can enjoy their improved home with confidence.
Our History
The Window Exchange was established in 1989 by Peter and Joyce Bowler, who had previously worked for successful National Companies for 15 years. Their son, Mark, and his wife joined the company in 2005 to assist in sales and administration. Our family-run business has grown steadily over the years, and we are proud to have served many satisfied customers in Cheshire and surrounding areas.
Overall Experience
The overall experience with this company has been overwhelmingly positive. The customers have praised the company's attention to detail, helpfulness, and excellent customer service.
Service and Installation
The installation crew has been praised for their helpfulness, politeness, and tidiness. They have been described as "first class" in terms of the quality of their work and their approachable manner.
Product Quality
The products supplied by the company have been described as "faultless" and "excellent". The customers have been impressed with the quality of the windows and doors, with some even describing them as "gorgeous".
Customer Service
The company's customer service has been praised for being helpful, polite, and responsive. The staff have been described as "lovely" and "extremely helpful", with one customer even stating that they were surprised to receive a free letter box.
Recommendations
All of the customers have stated that they would highly recommend the company to others, with some even stating that they would use the company again in the future.
