Transform Your Home with Our Unrivalled Customer Service
Here at Direct Windows and Doors, we pride ourselves on being a family-run business with over 30 years of experience in the industry. Our team has honed their skills to provide the highest level of service and product to meet our customers' requirements. We take great pride in offering an extremely efficient and professional service, making our customers feel comfortable and at ease throughout the entire process.
Our Approach
At Direct Windows and Doors, we specialise in the manufacture and installation of high-quality double glazing products in Southampton. Our products are made right here in our very own Southampton factory, which gives us the advantage of being able to provide a swift turnaround and competitive rates. By not buying products from a third-party, we can maintain our competitive pricing while still delivering top-notch products.
Quality Control
Our commitment to quality is unparalleled. Our windows and doors are bespoke to suit each customer's unique requirements and design options. Our in-house expert team ensures that every glass unit is made on-site, ensuring a perfect fit for each individual customer. Our fabricating team has many years of experience in manufacturing double glazing windows, and our top-quality profiles are designed to be incredibly sturdy and durable, more advanced than other materials.
Our Guarantee
We stand behind the quality of our products, offering a 10-year insurance-backed guarantee from Home Improvement Protection, along with a 10-year guarantee from Direct Windows & Doors Ltd. This added layer of protection provides our customers with the utmost peace of mind, knowing that they are receiving the best possible product and service.
Our Commitment to Customer Service
At Direct Windows and Doors, we understand the importance of excellent customer service. Our team is dedicated to providing a hassle-free experience, from the initial consultation to the final installation. We pride ourselves on being FENSA registered, giving our customers the assurance that they are working with a reliable and trustworthy company. We are committed to delivering a stress-free service, ensuring that every customer leaves satisfied with our work.
Why Choose Us?
Here are just a few reasons why you should choose Direct Windows and Doors:
- Fast Turnaround: With our in-house manufacturing facilities, we can deliver our products quickly and efficiently.
- Competitive Pricing: By not buying from third-party suppliers, we can offer competitive rates without compromising on quality.
- Expert Team: Our experienced team has honed their skills to provide the highest level of service and product to meet our customers' requirements.
- Quality Guarantee: Our products come with a 10-year insurance-backed guarantee, giving our customers added peace of mind.
- FENSA Registered: We are fully registered FENSA installers, ensuring that our customers can trust our work.
Get in Touch
If you're looking to improve your home, look no further than Direct Windows and Doors. We offer a wide range of products to enhance the look and performance of your home. From doors to conservatories, we have everything you need to create your dream home.
Excellent Customer Service and Quality Workmanship
The reviews for Direct Windows and Doors are overwhelmingly positive, with all authors giving the company a 5-star rating. The common thread throughout the reviews is the excellent customer service and quality workmanship provided by the company's staff.
Efficient and Professional Installation
Many reviewers praised the efficient and professional installation process, with installation times ranging from a few days to a week or more, depending on the complexity of the job. The fitters were consistently described as friendly, efficient, tidy, and professional, which further added to the overall positive experience.
High-Quality Materials and End Results
The reviewers were extremely pleased with the quality of the materials used and the end results of the installations. Many described the windows and doors as "brilliant", "excellent", and "amazing", and praised the fact that they had reduced condensation and improved energy efficiency.
Competitive Pricing and Local Business
Some reviewers mentioned that the company's prices were competitive, and that they appreciated the fact that Direct Windows and Doors is a local business. Several reviewers mentioned that they would highly recommend the company to friends and family.
Personal Touches and Attention to Detail
A few reviewers appreciated the personal touches and attention to detail provided by the company's staff. For example, one reviewer mentioned that the installers took the time to have a laugh with them, despite the challenging weather conditions.
