Your Safety, Our Priority
As a family-run business on the Isle of Wight, 1st Glass and Locks has been providing exceptional locksmith, glazing, and UPVC repair services to the local community for over 20 years. Our team, consisting of father and son Mark and Jake, are fully insured, CRB checked, and Trading Standards Approved, ensuring that our customers receive the highest level of expertise and professionalism.
Our Services
Our extensive range of services is designed to cater to all your lock, glazing, and UPVC needs. Whether you require emergency lockout services, broken window repairs, or UPVC door maintenance, we are just a phone call away. Our 24-hour* emergency call-out service ensures that you receive prompt assistance, usually within 30-60 minutes, to restore safety and security to your property. Our locksmith services cover lock installations, repairs, and replacements, including mortice locks, cylinder locks, night latches, and rim cylinders. Our glazing services include emergency boarding and glazing, as well as repairs to broken windows and doors. Additionally, our UPVC repair services offer a cost-effective solution to extend the life of your existing windows and doors.
Our Commitment
At 1st Glass and Locks, we are committed to providing outstanding customer service, ensuring that our customers receive a prompt, reliable, and professional service. We understand the importance of responding quickly to emergency situations, which is why we strive to arrive at your location within 30-60 minutes. Our team is dedicated to ensuring that our customers feel safe and secure, knowing that their lock, glazing, and UPVC needs are in good hands.
Why Choose Us
With over 20 years of combined experience, our team has the expertise and knowledge to tackle any lock, glazing, or UPVC repair task. Our 24-hour* emergency call-out service, rapid response time, and comprehensive range of services set us apart from our competitors. Furthermore, our commitment to customer satisfaction, coupled with our free estimates and no call-out fees, ensures that our customers receive exceptional value for their money.
Overview of the Reviews
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The company's services, including lock installation, repair, and replacement, are highly praised.
Quality of Service
The reviewers are extremely satisfied with the quality of service provided by the company. They mention that the work is done efficiently, quickly, and to a high standard. The workmen are described as pleasant, professional, and tidy, leaving no mess behind.
Communication
The company's communication is also highly commended. Reviewers mention that they received excellent communication, including updates, and that the company was responsive to their needs.
Professionalism
The reviewers praise the company's professionalism, with many mentioning that they would highly recommend the company to others. The company's prices are also considered reasonable.
Responsiveness
The company's responsiveness is another area of praise, with many reviewers mentioning that they received prompt service, even on Sundays and in emergency situations.
