Reliable, Honest, and Local - We've Got You Covered
Vision & Values
Keyglaze North East is a family-run business with a deep commitment to serving our community with reliable, honest, and professional glazing services. We prioritize:
- Customer satisfaction: We value open communication and clear explanations to ensure your needs are understood and met.
- Quality workmanship: We prioritize meticulous repairs and installations, using only the highest quality materials.
- Integrity: We stand by our work and offer transparent pricing with no hidden fees.
Our Expertise
We offer comprehensive glazing services to both residential and commercial properties, covering:
Glazing & Window Repair
- Cracked, shattered, or misted glass replacement
- Window frame repairs and adjustments
- UPVC window repair and maintenance
- Emergency board-up and repair services
- Double glazing installation and repair
Double Glazing & UPVC Repair Specialist
- Leak and draught elimination
- Dramatically improve thermal efficiency
- Replace faulty double glazing units
- Repair or replace malfunctioning locking mechanisms
Commercial & Domestic Services
- Shopfronts & office windows
- Residential windows & doors
- Emergency repairs & scheduled maintenance
- Cat flap installations & repairs
Our Promise
We are committed to providing a seamless and stress-free experience for our customers. We are:
- Responsive: We respond promptly to inquiries and schedule repairs at your convenience.
- Reliable: We arrive on time and complete the work efficiently.
- Professional: Our team is highly skilled and courteous.
Join us in creating a brighter and more secure home environment for you and your family!
Exceptional Customer Service
The overwhelming majority of reviews for Key Glaze are glowing, with every reviewer giving the company a 5-star rating. The reviewers praise the company's prompt and efficient service, with many commenting on how quickly they were able to respond to their needs. One reviewer, Oz Bell, notes that the company's service was "absolutely superb" and that the work was done "as described over the phone without any complication at all".
Professionalism
Reviewers consistently comment on the professionalism of the company's staff, with many praising their politeness, friendliness, and expertise. Chris, one reviewer, notes that the company's locksmith, Dan, was "honest, professional, very knowledgeable and friendly". Similarly, Azeez Owaboye praises Dan's prompt, polite, and honest service, stating that he is "exceptional" and always comes to him when he needs double glazing repair.
Quality of Work
Reviewers are overwhelmingly impressed with the quality of the work done by Key Glaze. One reviewer, Lauren Mceachan, notes that the company's new door was fitted "to a very high standard" and that the work was done "in quick time". Another reviewer, Brian Selby, praises the company's engineers, stating that they were "professional at installation and on-site advice" and that the back-up from the office was "top-notch".
Value for Money
Reviewers also appreciate the competitive pricing offered by Key Glaze, with several noting that they were happy with the value for money they received. One reviewer, Neil Harrison, states that the company's pricing was "competitive" and that the customer experience was "first-rate".
