Warmer | Safer | Smarter: Transform Your Home with Brackenwood
At Excel of Malvern, we are dedicated to providing the best in quality, service, and value to our customers. With over 35 years of experience and a team of highly skilled professionals, we offer a wide range of home improvement solutions to suit your needs. Our commitment to excellence has earned us a reputation as a trustworthy and reliable company in Worcestershire.
About Our Services
We supply and install a vast array of products, including replacement doors and windows, conservatories, garage doors, fascias, and guttering. Our doors range from traditional to modern designs, including aluminium, PVC, and composite doors, patio doors, and bi-fold doors. Our window options include replacement windows, aluminium, PVC, and secondary windows. We also specialize in conservatories, offering a choice of materials, styles, and finishes to suit your needs.
Our Commitment to Quality
At Excel of Malvern, we take pride in our commitment to quality and customer satisfaction. Our team of experts will work closely with you to understand your requirements and provide personalized solutions that meet your needs. We use only the highest quality materials and expert craftsmanship to ensure that our products exceed your expectations. Our 10-year insurance-backed guarantee provides you with peace of mind, knowing that your investment is protected.
Our Values
We believe in building strong relationships with our customers, and our values reflect this commitment. We are dedicated to providing exceptional customer service, offering a range of materials, styles, and finishes to suit your needs. Our experienced staff, many of whom have been with us for decades, are committed to ensuring that you receive the best possible service.
Why Choose Excel of Malvern?
With over 35 years of experience, we have an enviable track record of delivering high-quality products and exceptional customer service. Our commitment to quality, value, and customer satisfaction has earned us numerous awards and recognition, including the Consumer Protection Association Customer Care Award. We are also proud members of FENSA, ensuring that our work complies with the required building regulations.
Customer Reviews Summary
Excellent Service and Products
The majority of customers have expressed their satisfaction with the company's products and services. They have praised the quick quotation, professional fitting, and excellent service provided by the company. Specifically, customers have praised the guidance and advice provided by Janet, which helped them make informed decisions about their choices.
Positive Experiences
Customers have had positive experiences with the company, citing that the work was carried out efficiently and effectively. The fitters were described as "first-rate, " and the service was characterized as "first-class." The company's ability to accommodate customers' needs and provide guidance throughout the process has earned them high praise.
Disappointing Experience
However, one customer had a dissatisfying experience with the company. They described the saleswoman as unknowledgeable and unhelpful, requiring prompting to attend the initial consultation. This customer recommended exploring other local options, even if they are more expensive, to avoid disappointment.