Improving Energy Efficiency, One Window at a Time
H & R Windows Cornwall is a well-established business that has been catering to the double glazing requirements of customers in Cornwall and the South West for over 30 years. We pride ourselves on our excellent customer service and customer satisfaction, ensuring that our customers receive the best products available.
Our Services
We offer a wide range of services, including the supply and fitting of uPVC and Aluminium windows, doors, and conservatories. Our expert team can design and fit bespoke windows, doors, and conservatories that meet the unique needs of each customer. We also offer a supply-only option for trade customers.
Our product range includes bay windows, sash windows, tilt and turn windows, UPVC windows, casement windows, flush sash casement, and aluminium windows. We also offer a variety of doors, including Cornwall vintage doors, UPVC doors, composite doors, bi-fold doors, fire doors, patio doors, French doors, and stable doors.
In addition to our window and door services, we also offer conservatories, including lean-to, Victorian, P-shaped, gable end, Edwardian, and orangery-style conservatories. We also provide secondary double glazing, Ultion door locks, decking, building work, and window repairs.
Our Team
Our team has over 55 years of experience in designing and fitting windows, doors, and conservatories. Our managing director, Rob Rowe, has 40 years of experience in window, door, and conservatory installation and brings a wealth of practical and technical understanding to the business. Our office manager, Tara, takes care of office administration, ensuring that our customers receive excellent service from survey to installation.
Certification and Quality
We are Certass registered and offer 10-year insurance-backed warranties on our products. We take pride in our high-security locking mechanisms, vast range of colours, and bespoke designs. Our fitters are monitored to ensure that they deliver an excellent service, and we strive to provide the best products available.
Excellent Customer Service and Quality Workmanship
The reviews highlight the excellent customer service and quality workmanship provided by H & R Windows. The company's willingness to assist customers, even when they are not obligated to, is commendable. Steve, the fitter, and Tara from the office, receive special mention for their friendly and efficient service.
Positive Experiences
Many customers have expressed their satisfaction with the company's services, citing the professionalism, courtesy, and tidiness of the fitters. The company's ability to provide good advice and guidance, particularly for customers who are undecided about their window choices, is also appreciated.
Issues with Guarantees and After-Sales Service
However, some customers have reported issues with guarantees and after-sales service. A few reviewers have mentioned that the company's guarantees are not honoured, and that the company behind H & R Windows, Speedy Windows Ltd, has gone into liquidation and restarted under the same name.
Delays and Disputes
Some customers have experienced delays and disputes with the company, including missing parts, incorrect deliveries, and difficulties in resolving issues.
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