Built on tradition & reputation since 1987
At Trade Windows Preston, we pride ourselves on being a family-run business with a reputation for delivering high-quality products and exceptional customer service. Established in 1999, we have earned a reputation for being reliable, trustworthy, and dedicated to our customers. Our team of expert installers and designers work tirelessly to ensure that every installation meets the highest standards of quality and craftsmanship.
Our Services
Our comprehensive range of services includes the design, supply, and installation of uPVC windows, doors, and conservatories. We cater to homeowners, trade clients, and developers alike, providing tailored solutions for each individual's unique needs. Whether you're looking to upgrade your existing windows, doors, or conservatory, or require a complete renovation, we have the expertise and resources to bring your vision to life.
Our Expertise
Our team of expert installers employs the finest materials and techniques to ensure exceptional performance and durability. We pride ourselves on our attention to detail, ensuring that every installation is carried out to the highest standards. Our comprehensive range of products includes:
- Energy-Efficient Windows: A-rated products, designed to reduce heat loss and keep your home warm in the winter, while keeping it cool in the summer.
- Durable Doors: Secured By Design-registered products, designed to provide unbeatable security and durability.
- Luxurious Conservatories: Tile-roofed conversions, lantern roofs, and sliding doors, perfect for extending your living space.
- Premium Materials: High-quality UPVC products, built to withstand the test of time.
Our Commitment
At Trade Windows Preston, we are committed to providing the best possible service. We strive to be transparent in our communication, ensuring that every interaction with us is positive and enjoyable. Our dedication to quality, combined with our expertise and attention to detail, means that we can guarantee complete satisfaction for all our customers.
Excellent Service and Workmanship
Trade Windows has received numerous positive reviews for their excellent service and workmanship. Many customers have praised the friendly and helpful staff, from quoting to completing the work, who have left their properties clean and tidy. The company has received high ratings for their prompt and professional work, with some customers even leaving their homes during the installation.
Poor Customer Service and Workmanship
On the other hand, several customers have expressed disappointment with the company's customer service and workmanship. One reviewer had to wait for 10 weeks to have a broken window replaced, despite numerous promised call-backs. Another customer experienced water pouring into their lounge due to a faulty installation, which was only fixed after weeks of hassle and stress. A third customer was subjected to unprofessional behavior by customer care staff during a phone call to discuss a complaint.
Competitive Pricing and Good Communication
Some customers have commended Trade Windows for their competitive pricing and good communication throughout the installation process. One reviewer appreciated the prompt arrival of the installation team and the competitive price they received for their new front door. Another customer praised the company for their honest communication and efficient work.