Who We Are
Hawthorns Windows is a family-run business established in 1989 in Newcastle. We design and install high-quality, bespoke conservatories, orangeries, windows, and doors throughout Newcastle, Northumberland, and the North East of England. Our mission is to provide exceptional customer service, ensuring a seamless and enjoyable experience for every client.
Our Expertise
We offer a comprehensive range of services to enhance your home:
Windows
- Energy-efficient and secure uPVC and timber windows
- Bespoke designs to suit every property style
- High-quality craftsmanship and attention to detail
Doors
- Modern and traditional front and back doors
- Secure and stylish bi-fold, patio and French doors
- Variety of materials and finishes to choose from
Conservatories & Orangery Extensions
- Custom-designed extensions to create your perfect living space
- Range of materials and finishes to match your home's aesthetics
- Attention to detail and expert craftsmanship ensure a seamless blend with your existing property
Warm Roof & Sunrooms
- Versatile spaces that can be used all year round
- Sustainable and energy-efficient designs
- Bespoke configurations to meet your unique needs and desires
Why Choose Hawthorns Windows?
- Family-run business with over 30 years of experience
- Commitment to quality craftsmanship and customer satisfaction
- Comprehensive range of services to meet your home improvement needs
- Unparalleled attention to detail and dedicated customer service
- 10-year insurance-backed guarantee on all installations
Our Values
- Customer-centricity: We prioritize your needs and preferences, ensuring a personalized and enjoyable experience.
- Quality craftsmanship: We use only the finest materials and employ experienced installers.
- Sustainability: We are committed to offering energy-efficient products and sustainable practices.
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
Staff and Service
The staff at Hawthorn Windows Ltd were consistently praised for their relaxed and friendly demeanor, with no hard sell approach. Many reviewers commented on the excellent service they received, with some even mentioning specific staff members who went above and beyond to ensure their satisfaction.
Product and Installation
The quality of the windows and doors installed by Hawthorn Windows Ltd was highly praised, with many reviewers commenting on the excellent workmanship and finish. The installation process was described as efficient, professional, and tidy, with some reviewers mentioning that the installation team was happy to accommodate their specific needs, such as fitting a new cat flap.
Recommendations
Many reviewers strongly recommended Hawthorn Windows Ltd to others, with some even stating that they would definitely be using the company again in the future.
Negative Experiences
Unfortunately, not all reviews were positive. One reviewer experienced issues with leaking French doors, which resulted in waterlogged floors and skirting. Despite multiple visits, the issue was not resolved to their satisfaction.
