Your First Choice in Glazing
At Thames Windows & Doors Ltd, we pride ourselves on being a pioneering glazing company that prioritizes customer satisfaction above all else. With years of experience and expertise in the industry, we supply and install glazing products across London and the South East. Our team works closely with top manufacturers to provide clients with a wide range of products for residential and commercial projects.
Our Services
Our comprehensive services include window and door supply and installation, as well as design tools to help clients visualize their project. We cater to all budgets and offer multiple options to ensure that our clients receive the best possible solution for their needs. With a strong commitment to quality, we source only the highest-quality windows, doors, and rooflights, which come with a 10-year guarantee as standard.
Product Range
Our extensive product range includes windows, doors, rooflights, conservatories, and orangeries, all designed to meet the unique needs of each project. From modern bi-fold doors to traditional heritage windows, we offer a wide variety of products to suit every style and requirement.
Supply and Installation
As a pioneering glazing company, we understand the importance of reliable supply and installation. Our team of experts ensures that every project runs smoothly and efficiently, from the initial design stage to the final installation. We work closely with our clients to understand their needs and preferences, providing accurate quotes and expert guidance throughout the process.
Design Tools
To make the design process easier and more efficient, we offer a range of design tools, including a composite front door designer and window and door design tools. These innovative tools allow clients to visualize their project and receive accurate quotes, making it easier to make informed decisions.
About Our Showroom
We are excited to announce the opening of our new showroom in Weybridge, Surrey. Our showroom allows clients to experience and explore our products firsthand, getting a better sense of the quality and craftsmanship that goes into each and every product.
Get in Touch
At Thames Windows & Doors Ltd, we understand the importance of building strong relationships with our clients. That's why we're committed to providing exceptional customer service and support. Whether you have a question, inquiry, or project in mind, we're here to help. Contact us today to discuss your glazing needs and learn more about our products and services.
Customer Experiences with Thames Windows and Doors
Mixed Reviews
Reviews for Thames Windows and Doors have been mixed, with some customers expressing satisfaction with their experiences, while others have reported negative encounters.
Positive Feedback
Some customers have praised the company's staff for being punctual, polite, and tidy, with attention to detail and a high standard of finish. The company's customer service has also been commended for being helpful, friendly, and warm. The quality of the windows and doors themselves has been praised, with some customers reporting that they are very pleased with the finished result.
Negative Feedback
On the other hand, some customers have reported negative experiences with the company, including mismanaged expectations on delivery dates, mistakes with orders, and a lack of accountability. One customer reported being charged an excessive amount for a surveyor's visit, while another customer experienced issues with condensation and missing hardware on their new windows.
Common Issues
Some common issues that have been reported by customers include poor communication, mistakes with orders, and a lack of accountability. Some customers have also reported feeling frustrated and disappointed with their experiences.
