At BMW Home Improvements Ltd, we pride ourselves on being Northamptonshire's leading specialists in double and triple glazing solutions. With over 25 years of experience, our highly skilled and knowledgeable team is dedicated to providing the highest quality windows, doors, conservatories, and orangeries. Our commitment to excellence is unparalleled, and we take great care in every aspect of our work, from design to installation.
Our Services
We understand the importance of having a well-designed and well-executed external improvement project that perfectly complements your property. To achieve this, we offer a wide range of services, including:
- Windows: Our extensive range of windows, including UPVC, Aluminium, and Timber options, is designed to meet every property's unique needs. Our products are designed to provide high levels of energy efficiency, security, and style.
- Doors: Our impressive selection of doors, including UPVC, Aluminium, and Timber options, is designed to enhance the functionality and curb appeal of your property. Our doors are built to last, providing both energy efficiency and security as standard.
- Conservatories and Orangeries: Adding a conservatory, orangery, or garden room to your home can be a game-changer. Our bespoke designs blend seamlessly with your property, providing an additional living space that can be used all year round.
- Design Services: Our expert designers are at your disposal to help you create your perfect window, door, or conservatory design. We use cutting-edge technology to ensure that your vision is brought to life.
Our Philosophy
At BMW Home Improvements Ltd, we believe that every customer deserves a unique and personalized experience. That's why we take the time to listen carefully to your ideas and offer expert advice on every aspect of design and installation. Our philosophy is centered around providing exceptional quality, professionalism, and customer service. We strive to ensure that every project we undertake is completed to the highest standards, with minimal disruption to your daily life.
Our Commitment
We are committed to delivering the highest level of customer satisfaction, and our track record demonstrates this commitment. With a focus on product quality, expert installation, and exceptional customer service, we are confident in our ability to exceed your expectations.
Our Expertise
As a reputable and well-established company, we have a deep understanding of the importance of effective communication, professionalism, and attention to detail. Our team of experts has years of experience in the industry, and we are dedicated to providing the highest level of service and expertise to each and every customer.
Our Awards and Accolades
BMW Home Improvements Ltd has built an impressive reputation over the years, earning numerous awards and accolades for our commitment to quality and customer satisfaction. We take great pride in our achievements and continue to strive for excellence in every aspect of our business.
Quality of Workmanship
Some customers felt that the company's product quality was lacking. Esther Sollitt, who gave the company 1 star, reported that the double-glazed units they installed were of poor quality and the fitting was substandard. Gemma Hunter, who gave the company 2 stars, mentioned that the job done was very good, but the customer service was appalling.
Customer Service
Customer service was another issue for some customers. Gemma Hunter complained that emails and phone calls were not answered, and it took over a month to receive a new window. Esther Sollitt was also unhappy with the customer service, saying that the company refused to refund her money. In contrast, some customers had positive experiences with the company's customer service. John Stafford, who gave the company 4 stars, mentioned that the service was friendly and good.
Pricing and Competitiveness
Adam Kaplan and Maria Robinson mentioned that they were competitively priced and provided excellent value for money. Stephen Amos and Mark Macavoy also praised the company's pricing.
Recommendations
Adam Kaplan would highly recommend the company, while Maria Robinson and Stephen Amos also highly recommended them. However, Gemma Hunter would not recommend the company due to the poor customer service.
