Transforming Spaces, Enriching Lives
At The Window Store, we pride ourselves on being the UK's specialists in PVCu and aluminium windows and doors. We have been supplying a wide range of high-quality products to trade, specifiers, and DIY customers for many years. Our mission is to provide exceptional customer service, outstanding product quality, and excellent value for money.
Our Products
We offer a comprehensive range of products to cater to our customers' diverse needs. Our product portfolio includes:
Windows
- UPVC windows
- Casement windows
- Flush sash windows
- Tilt and turn windows
- Vertical sliding windows
- Aluminium windows
Doors
- GRP, composite, and PVC-U doors
- Composite doors
- French doors
- Patio doors
- Bifold doors
- Visoglide patio doors
- GRP with form core patio doors
Roof System
- Classic glazed roofs
- Ultraframe classic solid roofs
- LivinRoof UltraRoof 380 warm rooms
- Warmroof hybrid
- Orangeries
- Living room ultra-sky roof lantern
- Extensions
- Opal flat roof light
- Quantal roof
- Canopies
Other Products
- Cavity formers and closers
- Decorative cladding
- Double glazed units
- Fascia and soffit
- Roofline sealants
- Tools and fixings
- Trims
- Underground roof system
- Ancillaries
Trade Services
We offer a range of trade services, including:
- Supply of products
- Design and specification
- Installation and fitting
- Maintenance and repair
Support
Our dedicated support team is always available to assist with any queries or issues you may have. We are committed to providing exceptional customer service and ensuring that our customers receive the highest level of support throughout their interaction with us.
Delivery Issues and Disappointment
The first review from Darek Mich highlights significant issues with delivery times and reliability. The reviewer had scheduled a bathroom renovation project for a client and relied on the company's promise to deliver wall panels on September 21st. However, the panels did not arrive on time, and despite repeated rescheduling, the delivery was delayed until October 3rd. This caused significant inconvenience, financial losses, and client dissatisfaction.
Positive Customer Experiences
Contrastingly, some customers have had positive experiences at The Window Store. Arthur Ratcliffe praises the friendly staff and their knowledge of products, Phil T. recommends the store due to good pricing and helpful staff, and Q. fully recommends the store for good prices and a wide range of products.
Poor Service and Lack of Communication
Yolanda Bekker Colman's review expresses disappointment with the lack of service and communication. She was left without a quote after Steve failed to turn up for their scheduled appointment and failed to follow up with any contact or updates.
