Transforming Homes, Enhancing Lives
Welcome to Sure Seal Windows, a family-run double glazing specialist based in Stoke-on-Trent, Staffordshire. With over two decades of experience in the industry, we have established ourselves as one of the most reputable and trustworthy companies in the region. Our team is committed to providing exceptional customer service, ensuring that our customers receive the highest quality products and installation services for their homes.
At Sure Seal Windows, we understand that every customer has unique needs and preferences. That's why we take the time to listen to our customers' requirements, offering personalized solutions that cater to their specific needs and budget. Our products are designed to provide not only aesthetic appeal but also energy efficiency, security, and durability. Whether you're looking to replace your existing windows, doors, or conservatory, we have a wide range of options to suit your style and budget.
Our Services
We offer a comprehensive range of services, including:
- UPVC Doors: Our UPVC doors are designed to provide superior security, energy efficiency, and durability. With a range of styles, materials, and finishes to choose from, we have a solution to suit every taste and budget.
- UPVC Windows: Our windows are manufactured to measure, ensuring a perfect fit for your home. Our expert team will guide you through the selection process, taking into account your specific needs, budget, and architectural style.
- Conservatories: Our bespoke conservatories are designed to enhance the beauty of your home, providing additional living space, natural light, and a sense of luxury.
At Sure Seal Windows, we pride ourselves on our commitment to quality, reliability, and customer satisfaction. Our experienced team is dedicated to ensuring that every aspect of our services, from the initial consultation to the final installation, exceeds your expectations.
Overview of Customer Reviews
Negative Experiences
A few customers reported negative experiences with Sureseal, including issues with communication, unfulfilled promises, and poor quality work. One customer, Laura Stevenson, reported that the company had failed to replace a window as promised, and despite numerous attempts to contact them, she received no apology or resolution. Another customer, Mandy Morrey, reported that her daughter had been waiting for weeks to have her windows done, but every time she called, she was told that someone would call her back, but no one ever did.
Positive Experiences
Many customers reported positive experiences with Sureseal, praising the company's competitive prices, professional workmanship, and excellent customer service. Several customers mentioned that Neil, the owner, was friendly, helpful, and provided accurate quotes with no hidden charges. Many customers also praised the fitters, including Craig and Ryan, who were described as friendly, polite, and hardworking. The quality of the work was also consistently praised, with customers reporting that the finished products were of high quality and left their homes tidy.
