Transforming Your Home, One Installation at a Time
Who We Are
BestBuy Home Improvements is a trusted local company serving Northampton and the surrounding areas with exceptional home improvement and renovation services. We have over 30 years of experience in transforming homes with high-quality windows, doors, conservatories, extensions, and more. Our team of experienced professionals is dedicated to exceeding your expectations and delivering exceptional customer service every step of the way.
Our Values
At BestBuy, we stand by:
- Quality: We only use the highest quality materials and workmanship to ensure lasting beauty and functionality.
- Integrity: We conduct our business with honesty, transparency, and respect.
- Customer Focus: We prioritize understanding your needs and delivering personalized solutions.
- Craftsmanship: Our skilled team meticulously executes every project, paying meticulous attention to detail.
Our Services
We offer a comprehensive range of services to enhance your home, including:
Windows & Doors
- Replacement windows and doors of all types and styles
- A-rated windows for enhanced energy efficiency
- Composite doors with enhanced security and insulation
Conservatories & Extensions
- Bespoke conservatory designs to complement your home
- High-quality materials and skilled craftsmanship
- Extension options to add usable space and value to your property
Roofing & Fascias
- Durable and stylish roof installations and repairs
- Expertise in warm roof systems for enhanced insulation
- Fascia and soffit installations and replacements
Additional Services
- Garage conversions
- Home extensions and renovations
Why Choose BestBuy?
- Decades of experience and expertise
- Skilled and reliable team
- Emphasis on quality materials and craftsmanship
- Highly responsive and customer-focused approach
- Competitive prices and transparent quotes
- Industry-leading warranties and insurance coverage
Get in Touch Today
Contact BestBuy Home Improvements today to discuss your home improvement needs and schedule a free, no-obligation consultation. Our team will work with you to create the perfect plan to enhance your home and bring your vision to life.
Overview of Reviews
Bestbuy Home Improvements has received a mix of feedback from customers, with some praising the company's excellent service, quality workmanship, and competitive pricing, while others have reported poor communication, shoddy workmanship, and disappointing experiences.
Positive Feedback
Many customers have expressed satisfaction with their experience, praising the company's friendly and professional staff, competitive pricing, and excellent workmanship. Some have also appreciated the company's willingness to go the extra mile to ensure customer satisfaction.
Negative Feedback
However, other customers have reported negative experiences, citing poor communication, shoddy workmanship, and disappointing outcomes. Some have reported issues with the quality of materials used, while others have expressed frustration with the company's customer service.
Detailed Feedback
One customer, R. H., praised the company's excellent service, saying that everything about the company was excellent, from the initial contact to the installation. Another customer, Joanne Keenan, also praised the company, saying that she was thrilled with the quality and workmanship of her doors and windows.
On the other hand, several customers have reported negative experiences. For example, Kam Muzambi complained that the company was "selfish" and refused to replace faulty window pans, despite being within the manufacturer's warranty. Tony Clifton reported that the company refused to repair his bifold doors, claiming that he had abused them.
Another customer, Julie York, reported that her conservatory and porch were poorly built, with black mould and dampness issues. Sandra Fennel reported that the company's workmanship was poor and that they failed to communicate effectively.
Conclusion
Overall, Bestbuy Home Improvements has received a mixed bag of feedback from customers, with some praising the company's excellent service and quality workmanship, while others have reported negative experiences. It is essential to weigh the pros and cons before making a decision.
