Transforming spaces, one frame at a time.
At CWG Choices, we are the UK's largest manufacturer of windows and doors to the trade, supplying a comprehensive range of products to meet the diverse needs of our customers. With multiple plants across the Midlands, we manufacture over 1,000 frames a week, ensuring a reliable service to our Trade customers across the UK.
Our Services
Our extensive product range includes a wide variety of windows, doors, conservatories, and garden rooms that cater to both domestic and commercial applications. Our range includes PVCU, Aluminium, Timber, and Alu-Clad windows and doors, designed to meet the unique needs of our customers. From traditional styles to modern contemporary designs, we offer an array of choices to suit any requirement.
Window and Door Solutions
Our windows and doors are built to last, providing high levels of energy efficiency and security as standard. We offer high-quality 'A' energy-rated windows that not only provide thermal insulation but also ensure the comfort and security of your home. Our doors, on the other hand, are designed to provide high levels of security and energy efficiency while adding style to any property.
Conservatories, Orangeries, and Garden Rooms
At CWG Choices, we understand the importance of creating additional living space that integrates seamlessly with your existing home. Our conservatories, orangeries, and garden rooms are designed to provide a warm and inviting atmosphere that can be utilized all year round. Our products are designed to add value to your home while providing a functional space that can be enjoyed by family and friends.
Trade and Consumer Services
Our extensive 'Choices' Installer Network comprises a national network of trusted 'Choices' Installers who cover the UK, providing product advice, quotations, and a professional fitting service with after-sales care. Our installers are selected to supply 'Choices' windows and doors to consumers, ensuring consumers can have confidence in our products, backed by a 10-year guarantee.
Our Brand
At CWG Choices, we pride ourselves on being the go-to supplier of windows, doors, and conservatories in the UK. Our brand is built on a reputation for quality, innovation, and customer service, with a dedicated team of experts working tirelessly to ensure our customers receive the best possible service.
Contact Us
To find out more about our products and services, please visit our website or send an email to our dedicated customer service team.
Customer Service Issues
Multiple reviews have criticized CWG for their poor customer service. Reviewers have reported long wait times, unreturned calls and emails, and a lack of interest on the part of the company to resolve issues. One reviewer even reported being told that a frame part was "normal" and that it was okay to leave gaps between components.
Product Quality and Issues
Several reviewers have reported issues with the quality of CWG's products, including faulty windows and doors. One reviewer had to wait months for the company to visit and address their issues, only to be told that the problems were normal and that a temporary fix would be implemented. Another reviewer reported that a replacement window pane did not fit the frame, and the company ignored their repeated attempts to resolve the issue.
Mixed Opinions
While some reviewers have reported positive experiences, such as one reviewer praising the company's staff for being friendly and helpful, others have had negative experiences. Reviewers who have reported positive experiences with CWG's products have noted that the company's aftercare support is lacking.
