Quality Home Improvements with a Personal Touch
A Family-Run Business Delivering Quality Home Improvements Across the Midlands
Star Windows has proudly served the Midlands and surrounding counties for over 25 years. We're a family-run business with a passion for providing high-quality home improvement solutions, specializing in the installation and repair of double glazing, doors, and various glass features.
With over 40 years of experience in the industry, we understand the importance of energy efficiency, security, and aesthetics in your home. Our expert team will work with you to tailor a solution that meets your unique needs and requirements.
1. Bespoke Windows & Doors
- Choose from our extensive range of double glazing products, including composite doors, bi-folds, French doors, and more.
- Our skilled technicians will craft individual windows and doors to your exact specifications, ensuring a perfect fit and seamless installation.
2. Interior Glazing
- Enhance your interior space with stylish and practical solutions such as mirror frames, frameless glass doors, glass dividing walls, and glass display cabinets.
- We also offer innovative materials like glass flooring, bricks, and stained glass accents.
3. Exterior Glazing
- Enjoy enhanced security and climate control with our advanced double glazing technology.
- We can also install noise-insulating glass solutions and provide options for window frames, doors, and even entire conservatories.
4. Glass Repair & Installation
- In the unlikely event of damage, our experienced technicians can efficiently repair your existing glass features.
- We also offer comprehensive installation services for various glass applications, including shower doors, mirrors, and custom-cut glass panels.
5. Additional Services
- We provide a comprehensive range of complementary services, including roofline installations, cladding, fascias, soffits, guttering, and downpipes.
Quality & Customer Focus
At Star Windows, we pride ourselves on our unwavering commitment to quality and customer satisfaction. We use only the highest quality materials and employ highly skilled and experienced craftsmen. Our dedicated customer service team is always available to address your inquiries and ensure you have a seamless and enjoyable experience working with us.
Overall Experience
The reviews for Star Windows are largely negative, with several customers expressing dissatisfaction with their products and services. Several reviewers have reported issues with the quality of the doors and windows, with some experiencing leaks, draughts, and poor installation.
Installation Issues
Several reviewers have reported problems with the installation of their doors and windows. Imran Khan, for example, had a front door that leaked air from the outside, and the staff damaged the door's plastic when installing it. Vijay Droch's patio sliding doors have been problematic since the day they were installed, and the company has been slow to respond to his concerns.
Customer Service
The customer service at Star Windows has also been called into question. Imran Khan reports that Mr. Singh, the owner, was rude and unresponsive. Jas Bassi had a similar experience, with Mr. Singh being rude and dismissive. Kerry Gannon's parents also had a poor experience, with the company failing to show up for scheduled appointments.
Positive Experiences
Despite the largely negative reviews, there are a few positive experiences to be found. Barra Samira was happy with the service and quality of their new composite door. Pervaz Akhtar had a positive experience with the installation of a new window, and Sukvinder Basra reported excellent service from start to finish. Chris M. has used the company for multiple projects and has always been satisfied with the results.
